![]() ![]() I am reinstalling the launcher kindly linked above. I am locked behind email verification on both the launcher and web. Apparently some users with this issue can log into the website. I have also created a new account with a Gmail domain and opened a support ticket, maybe I will get a response, maybe I will go to my grave without hearing back from our lovely Russian devs. I am not sure if BSG has reworked their authentication system perhaps modern verification codes come from a different address? The more I look into this, despite the generic customer support recommendations some have received, the problem is clearly on BSG's end. Password reset, and even forum verification emails, are delivered almost instantly from the exact email address (domain) as my previous verification code requests. My last verification email came through without issues February of 2022. I've tried all the possible solutions, and it seems the only fix is buying a new copy. Unfortunately, I am in the exact same situation and can confirm all the information in your post. Backup codes, security question, and google authenticator are now enabled! ![]() It could be a total coincidence, but if there is a way to somehow refresh your hardware id, that might trigger the auth system to send a code. I installed 16 GB of additional RAM a few days ago and finally received a code. BSG has some hardware ID check that, if failed, will never trigger an email to Xfinity users. New hardware seems to be the nail in the coffin. With the launcher installed, quit it, reset your pw via the website, re-open the launcher and attempt to get a code. If you do not have the launcher installed, try getting the. ![]() Please upvote this post and comment for visibility, tag Veritas, etc., or enjoy some schadenfreude at my expense. It’s something on BSG’s end, despite their support claiming: “it’s your provider, cyka.” **TLDR **Verification emails are still not being delivered to Xfinity email users, preventing login. Success only comes after a lengthy back and forth with BSG support. I paid my dues and will not, in good conscience, succumb to shoddy dev work and morally bankrupt business practices.įinally, here’s just a taste of the previous reports and threads. Pray for me.Īnd before anyone suggests buying a new account, F right off. I have created a brand new account, opened a formal support ticket on the website, and provided proof of purchase via Xsolla receipt, PayPal, and bank records. I need access to my account via the website to download the launcher.īSG disabled the change email function, but I’d have to log in to use it anyway. Created a new account with Gmail to test verification emails (they work fine).Tried different browsers (and in incognito mode).Sent a blank email to as described here.Ensured filters/redirects of any kind are off.Contacted Xfinity to ensure the domain is not blocked.Spammed the crap out of the auth form over multiple days/weeks.I do not purport to be an email/SPF/DNS expert, but if pw reset emails are not blocked and come from the exact same address/domain, it feels like Tarkov’s auth API is failing us in the worst way possible.īefore the “just check spam, bro” Timmy’s come out of their bushes, here is everything that I, that we, have tried: The problem seems to have degraded since. I received a verification email as recently as January 8th, 2023 (only 10 days ago). Password reset and forums emails from the domain arrive in my inbox just fine- this is specifically an issue with the delivery of verification emails. In the 5+ years since, through numerous wipes, an upgrade to EOD, and a standard account purchase for my friend, I’ve had no issues logging in or getting verification codes. I signed up for Tarkov with my Xfinity email in December 2017, an action I thought nothing of at the time I always use a bunk/throwaway email for early access games for which success is not guaranteed. PMCs that use Xfinity for email cannot log in to their accounts. Please now take a small fraction of that enthusiasm and direct it toward our worthy cause. When it came to recoil, you took to the streets of (not Tarkov) Reddit, Twitter, Discord, and the forums, to voice your discontent. Moderator decisions are final, please respect the moderator team and their actions. Make sure to follow the guidelines outlined in the Reddiquette for a more pleasant experience. Recent News Official LinksĪs well as the above rules, the Reddit Content Policy is in place as well - please familiarize yourself with this. Please make sure to follow the rules noted below in the side bar. This is an unofficial, community-run subreddit. Escape from Tarkov is a hardcore and realistic online first-person action RPG/Simulator with MMO features and a story-driven walkthrough currently in development by Battlestate Games. ![]()
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